Frequently asked questions about booking a taxi in Chesterfield
We are rated 3.8 out of 5 from 266 reviews on

Frequently Asked Questions

Family run 24-hour taxi and mini cab service covering all of Chesterfield and the surrounding areas

Frequently Asked Questions About Booking a Taxi in Chesterfield

If you're looking for reliable taxis in Chesterfield, it's natural to have a few questions before booking. Whether you need a local taxi, an airport transfer, business travel or transport home after a night out, our team at Central Cars is here to help. Below you'll find answers to some of the questions we're asked most frequently by customers across Chesterfield and the surrounding areas.

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Why Can't I Get a Taxi at Peak Times?

Like most taxi companies, demand can increase significantly during certain periods. Friday and Saturday evenings, school run times, major events, bank holidays and poor weather are often our busiest periods.

We always recommend booking your taxi in advance whenever possible, particularly if you have somewhere important to be such as the airport, a train station or a business meeting. Pre-booking allows us to plan your journey and helps ensure a vehicle is available when you need it.

Can I Get a Taxi Quote Before I Travel?

Yes. We are happy to provide quotes for both local and long-distance journeys before you book.

Whether you're travelling across Chesterfield, heading to an airport or organising transport for a group, our team can provide an estimated fare so you know what to expect.

How Quickly Can a Taxi Arrive?

Our response times depend on your location, the time of day and current demand. We always aim to dispatch the nearest available driver to minimise waiting times wherever possible.

If your journey is time-critical, such as catching a train or flight, we recommend pre-booking with Central Cars so your driver is scheduled to arrive when you need them.

What Happens If My Train Is Delayed?

If you have booked a collection from Chesterfield Railway Station and your train is delayed, simply let us know as soon as possible. Our team will do everything we can to adjust your booking and arrange collection based on your revised arrival time.

We understand that delays happen and will always try to accommodate changes where availability allows.

Can I Book a Taxi for Someone Else?

Yes. We regularly take bookings on behalf of family members, friends, colleagues and customers.

When making the booking, simply provide the passenger's name, collection address, destination and a contact number if available. This allows us to contact the passenger directly if necessary and helps ensure a smooth collection.

Can I Book Multiple Pick Ups?

Yes. If your group is travelling from different locations, we can often arrange multiple pick ups before taking everyone to the same destination.

When booking, let us know each collection address and the order you would prefer. We'll plan the most efficient route wherever possible.

How Far In Advance Should I Book?

Although we often have vehicles available for immediate bookings, we always recommend booking in advance whenever possible.

For airport transfers, early morning journeys, important appointments and weekend evenings, booking ahead gives you the best chance of securing your preferred collection time.

Do Taxis Wait Outside Chesterfield Railway Station?

There is usually a taxi rank outside Chesterfield Railway Station, but availability can vary depending on demand and the time of day.

If you want the reassurance of having a driver ready and waiting for you, pre-booking your taxi with Central Cars is the best option.

Do You Offer Airport Transfers from Chesterfield?

Yes. Central Cars provides reliable airport transfers from Chesterfield to all major UK airports. Whether you're travelling for business or heading away on holiday, you can pre-book your journey with us for complete peace of mind.

We monitor your travel requirements carefully and aim to get you to the airport comfortably and on time.

Which Airports Do You Cover?

Central Cars provides airport transfers from Chesterfield to all major UK airports, including East Midlands, Manchester, Birmingham, Leeds Bradford, Heathrow, Gatwick, Luton and Stansted.

Our airport transfer service can be booked in advance, giving you complete peace of mind that your transport is organised before you travel.

How Early Should I Book an Airport Transfer?

We recommend booking your airport transfer as early as possible, particularly during school holidays, bank holidays and busy travel periods.

Booking in advance allows us to reserve your vehicle and helps ensure everything runs smoothly on the day of your journey.

Can I Pay by Card?

Yes. We accept both cash and most major debit and credit cards, making it easy to pay in the way that suits you.

If you have any specific payment requirements, simply let us know when making your booking.

Are You Available 24 Hours a Day?

We operate throughout the day and night, helping customers across Chesterfield with local journeys, long-distance travel and airport transfers.

If you require transport during unsociable hours or very early in the morning, we recommend booking in advance to ensure availability.

Do You Cover Areas Outside Chesterfield?

Yes. In addition to Chesterfield, we regularly provide taxi services to surrounding towns and villages across Derbyshire and South Yorkshire.

Whether you need a local journey or a longer-distance trip, our experienced drivers are happy to help.

Can I Open a Business Account?

Yes. We work with many local businesses, providing reliable transport for staff, visitors and customers.

Business accounts offer a convenient way to manage regular journeys with straightforward invoicing and dependable service.

Can Businesses Receive Monthly Invoices?

Yes. Approved business account customers can benefit from straightforward monthly invoicing, making it easier to manage regular travel costs.

If you'd like to discuss opening a business account with Central Cars, our team will be happy to explain the options available.

Do You Have Larger Vehicles?

Yes. If you're travelling as a larger group or have additional luggage, we can arrange a larger vehicle subject to availability.

Please let us know your requirements when booking so we can allocate the most suitable vehicle for your journey.

Can I Travel With a Mobility Aid?

Of course. We regularly assist passengers travelling with folding wheelchairs, walking frames and other mobility aids.

Please let us know what equipment you'll be bringing when making your booking so we can ensure the appropriate vehicle is available.

Can Children Travel in a Taxi?

Yes. Children are welcome to travel with Central Cars when accompanied by a responsible adult.

If you have any specific requirements regarding child seats or younger passengers, please let us know when booking and we'll advise on the most appropriate arrangements.

Can Someone Else Pay for My Journey?

Yes. We regularly take bookings where the journey is being paid for by a family member, employer or friend.

Simply let us know when making the booking and we'll arrange the payment in the most convenient way possible.

Why Choose Central Cars for Taxis in Chesterfield?

Central Cars has been proudly serving Chesterfield since 1990. We have built our reputation on reliability, professional drivers and friendly customer service.

Whether you need a short local journey, a pre-booked airport transfer or transport for a special occasion, our experienced team is committed to getting you to your destination safely and on time.

Ready to Book Your Taxi in Chesterfield?

Whether you need a taxi across town, an airport transfer, business travel or transport for a special occasion, Central Cars is here to help.

Our friendly team has been proudly serving Chesterfield since 1990, providing reliable, professional taxi services you can depend on.

Call us today or book your taxi online and travel with one of Chesterfield's most trusted taxi companies.

We are rated 3.8 out of 5 from 266 reviews on

Simmy Harrison

Jul 29, 2026

Ian in car 63! what a legend! Fabulous driving, got me there as quick as possible, had a lovely chat and i felt very safe during the journey! Def use central guys 100% recommend!!!...

Lewis Richardson

Jan 1, 2025

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Vicky Mccarthy

Jun 4, 2026

The gentleman who drove me and my son today was amazing. He was really nice and understanding, bout difficulty getting my wheelchair out the house. Would recommend to anyone. 5 star experience both trips. Thanks loads...

Liz Crumlish

Mar 25, 2026

Great service. Showed up on time. Friendly banter. Found destination that was really out of the way. Thanks to John and Ruth!...

Ruth Lowens

Jan 14, 2024

Lovely friendly polite driver who took me home when my car broke down, 5 stars, much quicker than any other taxi in the area...

Heather Myers

Feb 6, 2026

Very pleasant experience, Ruth from central cars was brilliant, very kind . On time and very helpful....

Alison Cox

Feb 6, 2026

Outstanding service from Central Cars Chesterfield. Our taxi, booked several days in advance with another company l, did not arrive on time and could not tell us when it would arrive. Central Cars responded immediately to our cry for help - we had a train to catch - and their...

Emma Rutter

Dec 2, 2025

We visited chesterfield for a wedding over the weekend had an excellent service with this taxi company, Amazing shout out to Ruth who was so friendly, would highly recommend xx...

Gail Wagstaff

Oct 17, 2025

Very good taxi service I use them regularly. Always on time and reliable. Nice taxis and friendly drivers....

Wan Siubo

Feb 5, 2024

Fast and easy to use the app. I am so happy to meet Ruth again as my driver. She is reliable and friendly , thank you very much !...

Shuaib Sadiq

Aug 12, 2025

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Adrian Roe

Jul 29, 2025

Absolutely fantastic service this morning from central cars I rang to enquire about moving a toolbox and they was more than happy to help me out a taxi driver arrived within 20 mins in a wheelchair accessible vehicle the driver helped me secure the toolbox so it could be transported...

Jay Bull

Jun 21, 2025

Booked in advance for a wedding pickup. The driver turned up on time and was very polite. Top marks from me. πŸ˜€...

Susan Pickup

Mar 25, 2025

I use this firm all the time. Whenever we need a lift. My son is autistic and has day care at a local farm. Central provide a safe reliable weekly service for him. He feels fine about travelling with their drivers and most of them know him well The phone crew...

Claire Taylor

Jan 11, 2025

A huge Thank you to all at Central taxis! I really appreciate you getting me to work and back during the snowy, icey weather. Would definitely recommend! Thank you!...

Steph Mitchell

Jan 1, 2025

Booked a 6 seater taxi for new years eve to miller & carter at 7.00 and 10.00 back the lady who drove us there and back was so friendly and chatty excellent service would highly recommend. Use central all the time always on time and friendly drivers. This lady went...

Leon England

Dec 22, 2024

5* quality service from these guys. Always reliable whenever I've needed to use them. I just want to say a big thank you to the driver who took me back home last night in the rain and sleet. She's an absolute hero....

Janice Tattersall

Oct 7, 2024

Recently we used Central Cars for an airport run to and from Manchester Airport. James our driver was polite, friendly and punctual, the communication with both Central Cars and James was excellent. We will definitely use again and highly recommend using this taxi company. Janice and Bob...

Stuart Brittain

Oct 7, 2024

Cant drive at the monent so having to use taxis a lot. In my experiencec this conpany never disapionts and unlike some if their larger rivals know Chesterfield...

Janice Bather

Sep 10, 2024

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Amie Sims

Sep 5, 2024

Picked up for airport run to Manchester by richard car 11 on the 29 august 2024 and returned on 5th sept 2024 driver was punctual polite and car smelled of nice of dettol like it had been cleaned, good service I always use central cars and will continue to do...

Ste Lawrence

Aug 25, 2024

Polite, efficient and helpful. The drivers and board staff go above and beyond! Best in chesterfield by far πŸš•...

Lil Shorty

Jul 4, 2024

Gavin 10/10 he is such a sweetheart, great customer service! And very helpful! GAVIN YOU THE REAL OG β˜ΊοΈπŸ™‚β€β†•οΈ...

Emma Parker

May 13, 2024

Had a lovely drive Ruth take me home tonight a lovely friendly driver would definately choose her again....

PAUL HUGHES

Mar 21, 2024

Our journey to and from Nottingham was very pleasant and the time passed so quickly. Ruth was so pleasant and helpful. Thank you....

Patrick

Mar 15, 2024

Lovely professional service from Ruth, thanks...

Rachel Bunting

Mar 8, 2024

Sweetest driver ever. Felt comfortable. Very nice...

Anthony Fisher

Mar 1, 2024

I really enjoyed the pick up from pub in chesterfield to clay cross driver called Ruth really nice lady and very funny and I would highly recommend her as a driver...

R Jeffs

Feb 19, 2024

Thank you, Di xx...

Lee Waterhouse (Lee)

Jan 27, 2024

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Jayne Lindley

Jan 24, 2024

Excellent service by Ruth on our trip.in the peak district. Taxi was clean and Ruth was very friendly. Would book again....

Lombardis

Jan 14, 2024

Took us to Sheffield, picked us up, perfect service, we forgot a present in the boot, driver dropped it back to us within an hour. Great service. Thank you...

Tia Bircumshaw

Jan 13, 2024

Amazing taxi firm brilliant when you need to take your pets anywhere and reliable too...

Kay Price

Jan 9, 2024

Reliable, on time, friendly drivers and very reasonable price. The only taxi company in Chesterfield I use now....

Sue Taylor

Dec 31, 2023

The taxi was on time , we got a txt to say it was outside and which car it was , the driver was pleasant and chatty...

Paul Eni

Dec 26, 2023

Straight forward,on time,really recommend...

E L O

Dec 16, 2023

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Kamila Lugowska

Dec 15, 2023

The most reliable taxi company in Chesterfield at the moment. Friendly drivers. Order regulary to pick my dauther up from the nursery. Customer service brilliant...

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Family run 24-hour taxi and mini cab service covering all of Chesterfield and the surrounding areas

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